Mentor training and support

Mentor training is vital to ensure every volunteer feels confident and equipped to build a relationship with a young person at risk.

Over two fun and interactive days, we’ll cover:

  • why young people are referred for mentoring
  • how the process works
  • tips and techniques for successful mentoring
  • the boundaries we put in place for everyone’s wellbeing
  • the dos and don’ts of working with young people

You’ll get to talk to existing mentors, and young people who have been mentored themselves.


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We cover child safeguarding procedures as a key part of training. This will help you feel confident about the information you must share, or can choose to share, how to do it, and what we’ll do about it.

You’re not alone in this relationship: we’re right there with you, especially when issues arise.

You’ll also need to plough through some policy documents – unexciting but necessary, sorry. At your interview, you’ll have chance to discuss remaining questions, your circumstances and any personal concerns.

I’ve done corporate training courses in major companies for 20 years. In terms of structure, energy, focus and imparting useful information, your mentor training course was as good or better than any I’ve ever been on.

2014 mentor trainee

Mentoring support

The first few months of mentoring can leave you feeling unsure about the progress you’re making. Relationships take a while to build, and it’s only after a while that you realize you’ve got somewhere.

That’s why we need to insist on new mentors receiving supervision from their professional practitioner every month. It’s a great opportunity to offload issues and share ideas. We also encourage mentors to join regular group conversations with other mentors to share techniques and tips.

The monthly supervision conversation with a member of our team can be on the phone or in person. This helps us identify issues and help resolve them early. It’s also a great record of your mentoring journey together.

A practice counsellor is also available if mentors are supporting young people with difficult issues at any point.


Apply to be
a Mentor

Download a mentor application form above

Every 3 months we’ll get together with you and your young person, to have a chat and review how you’re both feeling and the progress your mentee is making along their personal plan.

The supervision with the counsellor: what an amazing and worthwhile exercise. Mentoring can feel solitary, especially at the beginning. It was great to be able to share feelings with other mentors and to realise that they all felt the same. The counsellor was amazing and such a fantastic personality. She put so much into perspective. I cannot recommend these sessions to other mentors more highly.

2014 mentor