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Help when we’re not around

Mentoring Plus helps look after lots of young people, but we don’t have the resources to offer a 24-7 service. Here are details of safeguarding cover over the Christmas 2019 period:

If you have a safeguarding concern and there is an immediate threat of significant harm, please call the Children’s Social Care Emergency Duty Team on 01454 615165, or call 999 if there is threat to life.

If you need to tell us about a safeguarding concern over the holiday period, between Monday 23rd and Friday 27th December 2019, Katy will be on call from 10am -12 noon each weekday. You can call her between these times on 07764 328018 and she will get back to you as soon as possible.

Between Monday 30th December 2019 and Friday 3rd January 2020, Kev will be on call from 10am-12 noon each day. Call him on 07808 037875 and he will get back to you as soon as possible.

Online and phone help with wellbeing for young people and their carers

If young people, parents or friends are struggling with wellbeing and need help outside office hours, here are some great services which can help.

Worried about the safety of a child? Even if you’re not sure you can discuss it with NSPCC on 0808 800 5000 or see https://www.nspcc.org.uk/keeping-children-safe/reporting-abuse/report/

https://www.childline.org.uk or call 0800 1111. You can talk to Childline about anything. No problem is too big or too small. It’s confidential and you don’t have to give your name if you don’t want to.

https://www.kooth.com/ Free, safe and anonymous support online for young people daily til 10pm.

You can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone). They can support children and young people as well as adults.

Under 25s can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm) or see details of email or text services at https://www.themix.org.uk/

Under 35 and having suicidal feelings, or concerned about a young person who might be? Call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email pat@papyrus-uk.org or text 07786 209697.

If you identify as male, you can call the Campaign Against Living Miserably (CALM) on 0800 58 58 58 (5pm–midnight every day) or see www.thecalmzone.net for details of their chat service.

If you or your child identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email chris@switchboard.lgbt or see https://switchboard.lgbt/  Phone operators all identify as LGBT+.

If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).

More information

Lots of useful information at https://www.mind.org.uk/ including crisis guidance and quiz-style resources to help identify problems and find the right help.