Mentoring Plus helps look after lots of young people, but we don’t have the resources to offer a 24-7 service. Here are details of safeguarding cover over the Christmas 2020 period:
If you are a mentor and have a concern Monday to Friday
If your mentee/mentee’s family contact you on a weekday between 21st December – 3rd January and you are concerned for their wellbeing, call our office on 01225 429694 between 10am and 12pm and you will be redirected to head of practice Kev Long, who will be on call to offer support. If there is no answer, leave a voicemail and he will get back to you.
If you are a mentor and need to contact somebody in an emergency or during a weekend
If a mentee/mentee’s family requires urgent support at the weekend or outside of 10am-12pm between 21st December – 3rd January 2021 and there is a concern for the young person’s immediate safety, please call 999 if appropriate, Duty Social Care on 01225 396312, or the emergency duty team on 01454 615165. Then call the office number 01225 429694 to leave a message for Kev. He will get back to you as soon as he can.
Online and phone help with wellbeing for young people and their carers
If young people, parents or friends are struggling with wellbeing and need help outside office hours, here are some great services which can help.
Worried about the safety of a child? Even if you’re not sure you can discuss it with NSPCC on 0808 800 5000 or see https://www.nspcc.org.uk/keeping-children-safe/reporting-abuse/report/
https://www.childline.org.uk or call 0800 1111. You can talk to Childline about anything. No problem is too big or too small. It’s confidential and you don’t have to give your name if you don’t want to.
https://www.kooth.com/ Free, safe and anonymous support online for young people daily til 10pm.
You can contact Samaritans 24 hours a day, 365 days a year. You can call 116 123 (free from any phone). They can support children and young people as well as adults.
Under 25s can call The Mix on 0808 808 4994 (Sunday-Friday 2pm–11pm) or see details of email or text services at https://www.themix.org.uk/
Under 35 and having suicidal feelings, or concerned about a young person who might be? Call Papyrus HOPELINEUK on 0800 068 4141 (weekdays 10am-10pm, weekends 2pm-10pm and bank holidays 2pm–10pm), email email@example.com or text 07786 209697.
If you or your child identify as gay, lesbian, bisexual or transgender, you can call Switchboard on 0300 330 0630 (10am–10pm every day), email firstname.lastname@example.org or see https://switchboard.lgbt/ Phone operators all identify as LGBT+.
If you’re experiencing a mental health problem or supporting someone else, you can call SANEline on 0300 304 7000 (4.30pm–10.30pm every day).
Lots of useful information at https://www.mind.org.uk/ including crisis guidance and quiz-style resources to help identify problems and find the right help.