Critical matters mean something affecting a volunteer or young person’s immediate safety.
Between 9am and 5.30pm, call 01225 429694.
Outside these hours or if you cannot reach us on that number, call 07736 969093.
If outside working hours you’re unable to speak to a member of staff, please call:
Emergency Social Service Duty Team on 01454 615165 if the concern relates to harm to a child or young people
Local Police on 101 if your concern relates to a criminal act
Emergency Services on 999 as appropriate.