Critical matters mean something affecting a volunteer or young person’s immediate safety.
Mentors: please try your practitioner on your saved number first.
If you cannot reach them, call the office on 01225 429694. Outside office hours, you’ll hear a message and a prompt to be diverted to our on-call number.
If outside working hours you’re unable to reach a member of staff as above, please call:
Emergency Social Service Duty Team on 01454 615165 if the concern relates to harm to a child or young people
Local Police on 101 if your concern relates to a criminal act
Emergency Services on 999 as appropriate.